Planning

Planning is one of the most important skills for work management and therefore is a high priority competency for employers to be looking for during the hiring process;

  1. Makes sure staff are aware of and follow company principles.
  2. Coordinates with customers when problems or conflicts occur that might impact the timely completion of work.
  3. Makes sure people know what a task or responsibility involves, and can carry it out.
  4. Determines necessary sequence of activities and the efficient level of resources needed to achieve short and long term goals.
  5. Anticipates problems and mitigates risks.
  6. Carefully checks everything is in place before starting a major initiative or police operation.
  7. Assesses new information and reorganizes the workload to meet new demands.
  8. Negotiates adjustments in timelines and/or scope of work, when appropriate. Consults with supervisor to determine priorities if necessary.
  9. Organizes action around who is available, their skills, and other resources.
  10. Implements or utilizes strategic plans on a daily basis.
  11. Makes sure people have a workload that is manageable and fair, as well as being challenging.
  12. Constantly monitors and assesses progress, making sure people work to decisions, plans and policies.
  13. Coordinates with others in response to multiple, competing demands to ensure work is completed in a timely manner.
  14. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.
  15. Defines, clarifies and assigns roles and responsibilities.
  16. Concentrates on detail while being aware of the overall objectives.
  17. Sets, commits to, and maintains high standards for quality work and responsiveness in providing administrative services; readily re-adjusts priorities to respond to pressing and changing demands.
  18. Plans alternatives and contingency plans.
  19. Identifies important activities and milestones, establishing importance and urgency.
  20. Organizes work, sets priorities, and determines resource requirements.
  21. Costs all activities and finds ways of achieving results within the budget.
  22. Provides work-in-progress status updates proactively and informs others when work is completed.
  23. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
  24. Maintains a high level of energy and commitment to juggle multiple tasks and priorities, and use available resources to get more done with less; all without losing focus.