Professionalism

Displays high standards of ethical conduct and behaviors consistent with company policy;

  1. Maintains composure at all times.
  2. Refrains from behavior that fosters the appearance of conflict of interest.
  3. Guards the handling of sensitive or high risk information appropriately.
  4. Demonstrates behaviors that are consistent with standards for professional and ethical conduct.
  5. Adheres to the standards of ethical conduct and compliance.
  6. Follows up with a manager after identifying unethical conduct.
  7. Maintains confidentiality of sensitive information.
  8. Practices good hygiene and presents an appropriate professional appearance.
  9. Works to develop and maintain positive working relationships with co-workers by being punctual, keeping personal telephone calls to a minimum, and maintaining a pleasant work attitude.
  10. Understands how one is perceived by others.
  11. Takes actions calculated to have a positive effect on others.
  12. Familiarizes oneself with the pertinent rules and regulations that govern their area of responsibility.
  13. Applies rules and regulations in a consistent, non-biased manner.
  14. Demonstrates sensitivity to surroundings and acts accordingly in conversations.
  15. Works to make a friendly impression on others by using good eye contact and using names whenever possible.